Shipping and Delivery

 

Important Shipping Notice: Chinese New Year Observance

We anticipate potential shipping delays during the period of Jan 28 - Feb 4 due to the Chinese New Year holiday.

We recommend placing your orders early to ensure timely delivery

 

 

All items will be shipped within  24 hours of ordering, unless the item is a pre-order for an item that is not in stock.

Shipping time = Processing time  + Domestic delivery time + International delivery time 

Processing time: For a better shopping experience, most of our orders will be shipped in 24 hours.

Domestic delivery time: 1-2 business days

Orders from the US:

International Express Shipping

     3-6 business days     

$25 – 45$

Depend on the weight and the cost

International Standard Shipping

    6 -12 business days

 

Free Shipping for order above 75$

 

 

Orders from Europe:

International Express Shipping

     3-6 business days     

$25 – 45$

Depend on the weight and the cost

International Standard Shipping

    5 -12 business days

 

Free Shipping for order above 75$

 

 

Orders from the rest of the world:

International Express Shipping

     3-10 business days     

$25 – 45$

Depend on the weight and the cost

International Standard Shipping

    5 -21 business days

 

Free Shipping for order above 75$

 

Cancellation, return, refund and exchange policy

  • Contact us via email!
  • Note: It CANNOT be canceled after the package was shipped!
  • Provide us your order number (TS-XXXX)
  • Confirm that your order has not been opened and the shrink-wrap is intact
  • For more information about our policies on cancellation, return, refund and exchange CLICK HERR

     

    SHIPPING INFO

    Once your order is shipped, you will receive a Shipping Confirmation email, that confirms your items have left our warehouse. The e-mail includes shipment details such as the items shipped and a tracking number. To track your package, simply click onto the link provided. Please note that it may take the shipping company up to 24 hours to update the status of the shipment and your tracking link may not work immediately.  

    Important

    • For some regions, additional charges (tax fee or clearance fee) may apply. Teaware Space only provides free shipping for order above 75$, additional charges are not included.
    • Shipping to remote locations may take more days than indicated above.

     

    CONTACT US

    For more information and support, please contact our customer service representative at info@teawarespace.com