Automatic Glass Teapot with infuser | Press type tea cup
This 22oz automatic glass teapot with infuser is a versatile and stylish addition for tea and coffee lovers. Its minimalist design and multi-functionality make it perfect for brewing herbal tea or coffee with ease.
Suitable for: Loose leafy tea like Green tea, black tea, fragrant tea , Oolong, puer tea, dahongpao, flower tea, white tea, yellow tea, jasmine tea, juice brewing and recommended family tea or daily professional use.
What's in the box?
Option 1
~ Gray clear Teapot *1 (22oz = 650ml)
~ Wooden Lid *1
~ Glass filter *1
~ Gift box *1
~ Gift bag *1
Option 2
~ Clear Teapot *1 (22oz = 650ml)
~ Wooden Lid *1
~ Glass filter *1
~ Gift box *1
~ Gift bag *1
Option 2
~ 3D Mountain design Teapot *1 (17oz = 500ml)
~ Wooden Lid *1
~ Glass filter *1
~ Gift box *1
~ Gift bag *1
Material: Glass, Wood, and 304 stainless steel
Please note that the Imug in the video is slightly different on the design of the handle from the one you will got, but I them same design on the infuser part
Shipping time:
- US shipping time 10-12 business days. Sometime will be delayed, but most of package within 15 days will be delivery.
- Express: You can update to Fedex for this products: 40$, and it will take 3-7 business days to ship to your country.
FAQs:
Q: What material is the sake set made of?
A: Ceramic
Q: What is the cancellation policy?
A: The order can be cancel before we ship it, as long as it's been shipped, the cancellation do not accpet.
Q: How long does shipping take within the US?
A: 6-12 business days
Q: What should I do if I receive a damaged item?
A: Please take a picture of the damaged items, package box, and the shipping labels, contact us within 24 hours after you received it and we will send you a replacement.
Q: Do I need to provide my phone number after purchasing the product?
A: Yeah, please do provide your phone number after you purchase it
Suitable for: Loose leafy tea like Green tea, black tea, fragrant tea , Oolong, puer tea, dahongpao, flower tea, white tea, yellow tea, jasmine tea, juice brewing and recommended family tea or daily professional use.
What's in the box?
Option 1
~ Gray clear Teapot *1 (22oz = 650ml)
~ Wooden Lid *1
~ Glass filter *1
~ Gift box *1
~ Gift bag *1
Option 2
~ Clear Teapot *1 (22oz = 650ml)
~ Wooden Lid *1
~ Glass filter *1
~ Gift box *1
~ Gift bag *1
Option 2
~ 3D Mountain design Teapot *1 (17oz = 500ml)
~ Wooden Lid *1
~ Glass filter *1
~ Gift box *1
~ Gift bag *1
Material: Glass, Wood, and 304 stainless steel
Please note that the Imug in the video is slightly different on the design of the handle from the one you will got, but I them same design on the infuser part
Shipping time:
- US shipping time 10-12 business days. Sometime will be delayed, but most of package within 15 days will be delivery.
- Express: You can update to Fedex for this products: 40$, and it will take 3-7 business days to ship to your country.
FAQs:
Q: What material is the sake set made of?
A: Ceramic
Q: What is the cancellation policy?
A: The order can be cancel before we ship it, as long as it's been shipped, the cancellation do not accpet.
Q: How long does shipping take within the US?
A: 6-12 business days
Q: What should I do if I receive a damaged item?
A: Please take a picture of the damaged items, package box, and the shipping labels, contact us within 24 hours after you received it and we will send you a replacement.
Q: Do I need to provide my phone number after purchasing the product?
A: Yeah, please do provide your phone number after you purchase it
Cancellation
As long as the item/items have not been taken by the courier/logistics company, you can contact us to cancel and refund the full amount. However, if the item/items are taken away by the courier/logistics company, we are sorry that it is not possible to cancel the order. So please check the contents of your order carefully before you place it. Please note that the domestic shipping fees should be borne by you.
Address Changes
If you would like to change your shipping address, and the item has not yet shipped, please e-mail support@teawarespace.com with your order number and the new address you would like your package shipped to.
We cannot guarantee the address change will be done in time but we will do our best!
Shipping Issues
Unfortunately, we cannot take responsibility for shippers losing packages. If your package is lost during shipping time, we will provide any and all information we can to the shipper to help you file a claim to help you out. We cannot file claims on your behalf.
If your shipment is missing or delayed, first contact the shipping company's customer support. Once the item goes in the mail, they are the only people who have any control over it.
If your shipment is lost, please make sure to contact the shipping company or local post office to get a claim.
Return
In the absence of technical defects and quality problems of the product, our return policy lasts 14 days.
If you wish to return your order, you will incur a restocking fee of anywhere between 10-20% depending on the condition of the products upon receipt.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@teawarespace.com. If your return request is accepted, we’ll send you our return address, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will also need to pay for the return shipping expenses as we do not cover shipping costs for returning packages.
You can always contact us for any return questions at info@teawarespace.com.
If you wish to return your order, you will incur a restocking fee of anywhere between 10-20% depending on the condition of the products upon receipt.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@teawarespace.com. If your return request is accepted, we’ll send you our return address, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will also need to pay for the return shipping expenses as we do not cover shipping costs for returning packages.
You can always contact us for any return questions at info@teawarespace.com.
Damages and issues
Although we take great care in preventing damage to our products in transit, problems can occur. If you receive a damaged item, please accept our apologies.
We recommend that you contact us via email after you have signed for the product. Please send some photos showing product damages with a brief description to us via email. Our customer service team will review the damaged item and provide the best possible solution to resolve your issue.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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