Personalized Espresso cup set |Cozy Glass tea mug with saucer | cappuccino cup
Engraved Glass Coffee Mug with Walnut Wood Handle & Coaster, 11.8 oz Personalized Cup for Hot and Cold Drinks, Unique Gift with name/logo/quote
Highlights of the products:
- ♥ The Great Gift - Our customized mug is a beautiful present for your friends, family, and loved ones. It's an ideal customized gift for special occasions such as birthdays, weddings, housewarmings, and graduations. This custom cup is perfect for coffee lovers and can be given as an engagement gift for couples.
- ♥ We offer free personalized service - custom name or logo, it makes your gift more unique and thoughtful
- ♥ It's a long term investment, and it's eco friendly
Materials: Quality Glass, North America walnut wood, metal
Origin: China
Suitable for: Coffee, tea, and other drinks
Cancellation
As long as the item/items have not been taken by the courier/logistics company, you can contact us to cancel and refund the full amount. However, if the item/items are taken away by the courier/logistics company, we are sorry that it is not possible to cancel the order. So please check the contents of your order carefully before you place it. Please note that the domestic shipping fees should be borne by you.
Address Changes
If you would like to change your shipping address, and the item has not yet shipped, please e-mail support@teawarespace.com with your order number and the new address you would like your package shipped to.
We cannot guarantee the address change will be done in time but we will do our best!
Shipping Issues
Unfortunately, we cannot take responsibility for shippers losing packages. If your package is lost during shipping time, we will provide any and all information we can to the shipper to help you file a claim to help you out. We cannot file claims on your behalf.
If your shipment is missing or delayed, first contact the shipping company's customer support. Once the item goes in the mail, they are the only people who have any control over it.
If your shipment is lost, please make sure to contact the shipping company or local post office to get a claim.
Return
In the absence of technical defects and quality problems of the product, our return policy lasts 14 days.
If you wish to return your order, you will incur a restocking fee of anywhere between 10-20% depending on the condition of the products upon receipt.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@teawarespace.com. If your return request is accepted, we’ll send you our return address, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will also need to pay for the return shipping expenses as we do not cover shipping costs for returning packages.
You can always contact us for any return questions at info@teawarespace.com.
If you wish to return your order, you will incur a restocking fee of anywhere between 10-20% depending on the condition of the products upon receipt.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@teawarespace.com. If your return request is accepted, we’ll send you our return address, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will also need to pay for the return shipping expenses as we do not cover shipping costs for returning packages.
You can always contact us for any return questions at info@teawarespace.com.
Damages and issues
Although we take great care in preventing damage to our products in transit, problems can occur. If you receive a damaged item, please accept our apologies.
We recommend that you contact us via email after you have signed for the product. Please send some photos showing product damages with a brief description to us via email. Our customer service team will review the damaged item and provide the best possible solution to resolve your issue.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Customer Reviews
Based on 47 reviews
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13%
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(1)
L
Personalized Espresso cup set |Cozy Glass tea mug with saucer | cappuccino cup
Dear Liz,
Thank you so much for purchasing and comments, we are glad that you like it.
Enoy your coffee time!
Teaware Space
c
I ordered 2 weeks ago and it still says it’s processing. I have yet to receive anything and customer service has yet to resolve.
Dear Cory,
Please accept our sincerest apologies for the recent shipping delay. This was due to an unforeseen system update. We are pleased to inform you that your order has arrived in your country and will be delivered shortly. Thank you for your understanding and continued patience
Best,
Teaware Space
M
I am happy with my shopping, it’s a nice mug for both tea and coffee
C
Nice mug 🍵, thanks
M
I like it a lot, thanks
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